Privacy and security commitments for VaultByte products.

1. Scope

This policy explains how VaultByte handles information related to our website, pilot intake, email communications, product demos, and cybersecurity software services.

VaultByte does not sell personal data, operate advertising networks, or use visitor data for third-party ad targeting.

2. Information We Collect

We keep collection limited and purpose-driven. Depending on how you interact with us, we may collect:

• Contact details you provide, such as name, work email, company name, and role.
• Pilot request details, such as company stage, security concern, environment notes, deadlines, and compliance goals.
• Support communications, including messages, attachments, and troubleshooting context you choose to share.
• Basic website and security logs, such as IP address, browser type, approximate region, requested pages, timestamps, and abuse-prevention signals.
• Product configuration metadata needed to deliver a service, such as asset counts, risk categories, integration status, and audit events.

We do not intentionally collect passwords, secret keys, private files, customer source code, or production data through the public website.

3. How We Use Information

We use information to operate and improve VaultByte in practical, security-focused ways:

• Respond to pilot, sales, security, and support requests.
• Scope demos, onboarding, and technical implementation steps.
• Operate, secure, debug, and maintain our website and product systems.
• Prepare reports, evidence packs, and risk summaries requested by customers.
• Protect against spam, abuse, fraud, unauthorized access, and service misuse.
• Meet legal, tax, accounting, security, and contractual obligations.

4. Sharing and Vendors

We share information only when needed to run the business, provide requested services, or comply with law. This may include hosting providers, email providers, support tools, payment or accounting providers, and professional advisors.

• We do not sell personal data.
• We do not share personal data with advertisers.
• We require service providers to use information only for the services they provide to VaultByte.
• We may disclose information if required by valid legal process or to protect rights, safety, and security.

5. Security

As a cybersecurity company, we treat security as a core operating requirement. We use administrative, technical, and organizational safeguards appropriate to the information we handle.

• Access controls and least-privilege workflows for internal systems.
• Encryption in transit for website and service communications.
• Audit-friendly handling of pilot and support records.
• Limited retention and restricted access to sensitive operational information.
• Security review of vendors and product workflows where appropriate.

No internet-connected system can be guaranteed perfectly secure, but we design processes to reduce collection, limit access, and respond quickly to issues.

6. Retention

We retain information only for as long as needed for the purpose it was collected, including business operations, security, dispute resolution, compliance, and legal obligations.

• Pilot and contact requests are retained while we evaluate or support the relationship.
• Security logs are retained for a limited period unless needed for investigation or compliance.
• Customer records may be retained as required for contracts, accounting, or legal obligations.

7. Your Choices and Rights

You may contact us to request access, correction, deletion, or export of personal information we hold about you, subject to identity verification and applicable law.

• You can choose not to submit a pilot request or contact form.
• You can request that we stop non-essential communications.
• You can ask us to delete pilot intake or support information when it is no longer needed.

8. Children

VaultByte products and services are intended for businesses and professional users. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy as our products, services, or legal obligations change. When we do, we will update the date at the top of this page.

10. Contact

Questions, privacy requests, and security-related privacy concerns can be sent to: